Coordinator

Title Coordinator
Salary 15000-18000 CTC
Start Date 2021-12-18
End Date 2022-01-31
Location Bangalore – Hyderabad- Chennai
Job Information

Job brief

We are looking for a self-starter Technical Coordinator to deliver the desired customer service, experience in 24 x 7 x 365. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability in the field of VSAT (Satellite terminal Maintenance / Installation / Migration) / Telecom IT services.

Responsibilities

  • Co ordination with the Field Engineers.
  • Updating the Information in the Excel
  • Produce timely and detailed service reports
  • Determine proper solutions for satellite terminals
  • Spares Movement Maintenance
  • Stock Report Maintenance
  • MIS preparation and Follow up
  • Follow all company’s filed procedures and protocols
  • Adhering the system & procedure to keep the Branding in a higher scale
  • Provide customer service and support during field visits or dispatches
  • Cooperate with technical team and share information across the organization
  • Comprehend customer requirements and make appropriate recommendations/briefings
  • Build positive relationships with customers
  • Fluent in English
  • Other southern language prepared – based on location

Requirements

  • Technical degree or certification ECE, EEE, IT.
  • Proven field service experience if any
  • Multiple Language proficiency, English Must
  • Long term employment assurance in organization minimum 24 months
  • Ability to work flexible shifts and to adapt to changing work schedules

 

Remuneration

 

  • Remuneration will be Rs.15000/- to Rs.18000/- CTC negotiable based on the experience.
  • Probation Period is 6 Months. If required the probationary increased. Management decision is final
  • ESI – EPF is applicable as per Norms after 6 months.

 

Vacancies

 

State Location No. of Vacancies
Tamil Nadu Chennai 5
Karnataka Bangalore 2
Telangana Hyderabad 2

 

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